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Videocon D2H Complaint - Abrupt stoppage of channels by unethical means

I had topped up for d2h on 08th June 2017 new south diamond package. It included channel 149 dd national and star movies channel 254. My customer ID is 101370927.

But dd national, which was broadcasting free championship cricket live stream, was abruptly stopped without information for d2h commercial interest since 7 days. Also channel 254 was stopped since 4 days in similar fashion. It is understood Videocon d2h has provided channel 149 under HD scheme which needs more money payment.

The Videocon d2h action is unethical since they have collected money for the same and deprived me of benefit without my approval.

I had sent 6 emails to d2h customer care who had asked me to do checks every time which never worked but it is observed that they were trying to provide useless response and were not interested in resolving the problem as it was best known to them.

I request for initiating action the management with penalty and direction to restore the said channels forthwith.

Thanks.

M.K.Prasad for Narasimharaju.




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