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Airtel payment bank Complaint - Airtel payment bank Money Not Added In Wallet

I added Rs.500/- into airtel money for my mobile number: 7318375647 on 9th may through My Airtel app.
Post adding the money reflected,
but when i tried making the bill payment it did not allow me to do the same.
It gave some "Unknown error" exception.
I called customer care +918948512531
but my problem is not solved

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