Complaints Categories

Sbi bank /refund amount Complaint - Charge back

Dear Sir
I had done payment from SBI Anywhere App using Bharat QR Code for Tata Sky on 28 th August & 6 th September for 299/- & 1695/- respectively.

These amounts were immediately debited from my Sbi a/c no. 32461214386 ( main branch of Jhansi ).

Transaction Id - UV00000121090
Transaction Id - UV00000131471

QR Payment Ref.no - 724018A00036
QR Payment Ref no - 724915A00025

But unfortunately both the amounts were not received by the merchant.

I had complained several times to the customer care for Cash back and even submitted an application in the bank to the Chief Manager to put up my complain on Helpdesk in the month of September .

Complain no - 3300555753 ( has been referred to the branch but still un- resolved )

Many times I have visited the bank in this regard but ko money has been charged back in my bank account.

I request you to kindly look into the matter and do the needful on priority basis.

Looking forward for a quick response.

Thanking you.

Regards
Priyanka




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