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TOLL BOOTH Complaint - COLLECTION OF TOLL FEES FROM SERVING DEFENCE PERSONNEL

Sir/Madam

1. I am a serving JCO in Indian Navy. On 23 May 17 at about 1020 hrs, I was proceeding from my personal vehicle SUMO from BELGAUM to HUBLI to board train from Hubli railway station to my duty station (VISAKHAPATNAM) after completing
the leave. On the NH4 toll collection booth near HIRE BAGEWADI I showed my defence identity card , but the supervisor didn't agree and told me to pay the toll fees. As i was in hurry to catch the train and due to paucity of time i could not talk to him and paid the toll fees.

2. It is very clear that serving defence personnel are exempted from paying toll on highways, then why this particular toll plaza collected the toll? May I get a clarification on the issue. I would also like to know under what rule position the toll was collected from me? If the toll was wrongly collected, then please INFORM AND EDUCATE THE SUPERVISOR PRESENT AT THE TOLL BOOTHS ABOUT THE RULES AND REGULATIONS.
Regards
Nagraj V A




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