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Bharat Gas Complaint - Complaint about gas delivery person to my consumer no. 17118

I am Mr. Amol Prakash Kasat, resident of Surase Building, Mankar Lane, Nalegaon, Ahmednagar – 414001, having consumer no. 17118. I want book complaint about bharat gas delivery person of my area. I am a chartered accountant by profession and continuously out of home due to audit works. When I am outside only my wife and my new born son remained in the house. Recently she booked a cylinder, delivery person called her from much distance of my home and tell her to collect the cylinder. When she requests him to bring it to home as my son is sleeping and it is not possible for her to go there and collect it, he totally refused and speak with her in very objectionable language.
First of all, it is the primary duty of the delivery person to give the delivery at the door step. Secondly how can he speak with the women in such a bad language, Agency owner need to take strong action on him for such act. If both these things not possible for the agency owner then I am hereby giving instruction to the agency that please don’t send my cylinders to my home I will personally come to the office to take delivery.

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