About to ratan carf Ratan card

Dear sir
It is to inform you that we are 5 members in my family.4 members are femel only one person me male works far away from my home.During the new raan card issue we dont have information to reissue.
This way the disributer has not gives us kerosin oil.he told that ovenment has stop your facility so you cant take.
Kindly help us.

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