ACT BROADBAND Poor customer service

I have been an ACT Broadband customer since the very first day they have started providing their services in Tirupati.
Now that i have shifted my house,I requested them to setup an internet connection in my new house. But they are behaving in an ignorant manner and not giving any proper reply.
Called them 6 times to setup an internet connection but to no avail. Very upset with this kind of service.

ACT USER ID/ACCOUNT NUMBER:-############

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