ACT Fiber Net Wrong billing an unattended complaint

its very pathetic customer service from ACT. I had lodged a complaint on ACT billing to customer care shamelessly they close the complaint with a remark resolved and post back the same bill with wrong credentials. When customer service is contacted they tell a statement bill cannot be re-generated. Then why mistake is created in the bills and who created the mistake, they are not answering. Really pathetic. ACT management should seriously think how to upkeep customers for their existnence. My fibernet id is 11571592. vijay

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