ags CINEMAS Refund for ticket

IĆ¢ve booked 5 tickets for Sarkar 11:05PM show at Maduravoyal facility. The amount for 5 tickets debited from my account but I dint get any ticket confirmation through msg nor any confirmation in your app. I tried reaching the management all way possible but all went in vein.. the more sickening part is not about the money I was waiting with my 5 friends without any confirmation of ticket cancelled or not.. have to admit this is one horrendous experience. I am sharing all way possible proof from my part

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