Aircel DON'T GET RECHARGE BENEFIT AND PORTING BLOCK

My self Ankita Ghosh, on 7th January 2018 as per your portal recharge plan recharge my mothers no 7031294279 by 198 and getting msg from your side "Aircel PI 198 Recharge is Successful. Benefit: 20GB 3G/2G Data. Validity-30 Days. Data Balance check *143*1#". getting this msg at 21.22 hrs on 7th Jan. 2018. but not don’t get benefit and your customer care representative tell me you will get 1.5GB. My complain is if I know get 1.5gb data in 198 recharge then obviously don’t recharge my no. now I am feeling cheated by aircel due to as per your portal recharge benefit recharge my no but don’t get benefit. ALSO ANOTHER COMPLAIN IS WHY PORTING MSG BLOCK BY AIRCEL IN MY NO? WANT TO PORT MY NO. FROM ANKITA GHOSH/CONTACT NO 9933007861.

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