amity university kolkata Admission

I apply in amity kolkata for BFA course. I asked to the admission helpline that what eligibility require for BFA , then they said only 50% in 12th. but when i purchased INR:1100 for form then they reject my admission form. because i have not 50% mark in 10th. so my question is that if I was not eligible for their college then why said I am eligible for that and where they mentioned the 10th result eligibility . please help me.

my amity form number :7299252
Name : Shaon Bhattacharjee

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