Bharat Gas bharat gas agent or office ladies executive, both are talk rude behaviour or not have a manner

I am bharat gas user, my bharat gas account number 86659074 and also i attached my bharat gas book , my name is firoz kumar ramjagat jaiswar, i booking the gas 8th may 2018, and my booking no. 26292 and i received cash memo in 12th may 2018 but gas not deliver , then i call the chembur side agent and said when i get the gas batla, he told me i use the gas in my agent house , then i asked his full name then he told me he born in the sky and not told me full then i said tell me employed id then he told not have employed id and when he came my house then he saw me, who i am?
After i call from this no. 02225222541 regarding all off this rude or miss behaves. She is blame me my mistake , then asked her ladies tell me " your full name nat have a or employed id, and she told the loudly raise the complaint or mail.
Then send the mail from all off this , and i don’t know both name or employees id, so i want resolution from all of this, first said the both executives how to handle the customer or how to behaves the customers
I hope you will give me resolution from all of this, and request you provide all the agent employees I.D

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