Blackberry ( BT-F5X-WILL Exchange product

Hi
I am really surprised that when I purchase a waistcoat the salesman told me that it can be exchanged within 21 days but you have label and bill with it. I just separate the tag from the coat but not thrown it away. So I have both the bill and the tag with me and went to the shop to exchange the product, but they denied to take it back they said the tag should be attached with the coat that’s not fair we had not talked about the attached or separated tag from the coat when I told them to please just change it I don’t like it I want some other product whatever the cost of that product. They said you can come after two days we will try to change it. How can they try after 2 days if they are not, so please do the needful I want some other product in exchange. Thanks!

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