Blue Dart Courier Services Fake status and false promise

I have ordered a product through Mi site and got confirmation message that Blue dart will deliver the product by 13th Oct 2018. We were all available in our house and moreover not even a call from Blue Dart . They have updated the status as "Consignee not available ". We even called up the customer care service at 5 pm same day, she mentioned that it will be delivered by 7 pm..when i called up again @ 7 pm she told it will be delivered by 8. After that they simply updated the status as customer not available which is not at all acceptable, we are waiting from Mrng for the parcel and you behave like this. Extremely poor service by Blue Dart. Please get the courier delivered by 15th Oct 2018, otherwise appropriate action will be taken.

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