Ref: Telephone No: 0120-2519329
Customer ID: 1011085196
A/c NO: 1011446059
I was asked to give BVAS SMS through my mobile pretending that to check my number by one of madam from BSNL office on 08.10.2018. With good intention, I sent them SMS. After that I have come to know that it was for BSNL Hungama service on chargeable basis. I immediately sent another SMS that I do not require this service any more. This was done hiding the facts to me in preliminary stage. Now on receipt of my bill for the month of October 2018, the additional amount of Rs. 400 (approx.) is added into the said bill. I have not utilised this service at all.
kindly arrange to remove this surplus amount from my bill with a request to remove this facility in future. If something is not done in this regard I shall be compelled to remove BSNL Broadbanad connection.henceforth. FROM: LAKHVINDER SINGH PATHANIA, ADDRESS: B 365, SECTOR 19, NOIDA 201301