Hi Sir, I Pranove Tyagi, put up in Sarsawa. I have visited Sarsawa BSNL office numerous times in a week but i found it was closed. I know due to COVID 19, every offices is working with minimal workforce but they are open to address the queries of people. I am on work from home and need to get the broadband installed at my home. However, due to this irresponsible behavior, i am unable to perform my basic task. Furthermore, one of my neighbor naming Satpal singh, have BSNL broadband but it has not been working for last one month. He had registered lots of complaint but nobody was bothered to look into the issue and it is still open to be resolved.
I am looking forward to your response!