Buckaro shoes Delay in delivery of service

I purchased Buckaro Shoe from reliance footprint DB City Mall. MP Ngar Bhopal on dated 25/10 amount has been paid rs3495/-Because of size issue m not taken shoes but as per concern rel footprint receipt they assure that my size shoe will be delivered within 7 days.. After that i go to shop again on 03/11 employee of concern shop told that sorry for inconvenience shoe will be available after 2 or 3 days.. Agin I called to rel footprint today on no. 07556644049 Mr Anil sahu(as he told me over phone) they told that shoe is not arrive. It will be taken 2 or 3 more days.
Sir if they not provide timely delivery then why they assured on receipt that likely deliver after 7 days from purchase date..
I want compensation from that team for not providing me product in time as payment has been already done.. Take n/a at your end

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