Bus Ticket Cancelled without intimation causing ACUTE hardship Bus Ticket Cancelled without intimation causing ACUTE hardship

Team: On 2nd May 2018, booked 3 CONFIRMED bus tickets in Yatra for travel in AC Sleeper bus of Shama Sardar travels on 13th May 2018 at 11.50 PM IST from Bengaluru to Chennai for 62 year old AGED MOTHER, 6 Year old GIRL CHILD and self. WITHOUT ANY PRIOR NOTICE, my ticket was cancelled stating bus operator cancelled service on the day of travel which is 13th May 2018 at 6.47 PM IST which is just a couple of hours before the scheduled travel. OUR EMAILS TO YATRA DID NOT EVOKE ANY RESPONSE. OUR CALLS WENT INTO DEAF EARS OF BOTH BUS OPERATOR AND YATRA. BUS WAS OPERATED AS USUAL AT THE SCHEDULED TIME BY THE OPERATOR BUT WITH INCREASED PRICE OF RS.1,499 PER TICKET WHEREAS SINCE MY TICKET WAS BOOKED AT RS.611 PER TICKET THEY CANCELLED TO MAKE MORE MONEY. We were STRANDED IN MIDNIGHT witih AGED MOTHER AND 6 YEAR OLD CHILD. Had to spend Rs.10,000 for a taxi in the mid night to take us to Chennai as we had to reach by 14th May day time. ALL SCREENSHOTS AND DETAILED INFORMATION IS AVAI!
LABLE IN THE WORD DOCUMENT ATTACHED FOR YOUR REVIEW. THIS IS ATTROCIOUSSSSSS. PLEASE LOOK INTO IT. Yatra Ref No.: Yatra ref 0205833171450 Bus Operator PNR Number: 7808181916201

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