Capgemini India HR not responding

It’s been 2 weeks over when I cleared my all rounds. Immediately HR asked to submit all documents as well which I submitted on same day. Also had call with HR & discussed about CTC as well but till now no respond from HR. Neither replying & updating to mails.
Atleast they should update the status. Now after reading above responses, my hope is totally gone. Don’t know such a big company & such a worst HR process.
Is there anyway to communicate with HR & discuss on this? Why they have taken my documents when they don’t want to give offer letter & also wasted my 1 day due to which I lost other opportunity as well?

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