CBSE Class 12th duplicate marksheet

Sent my form along with all necessary things and an urgent fee of rs785(postal charges inclusive) on 7th july.
Yet to receive my marksheet. I have called them atleast 800-900 times but they have only answered me twice:
Told me on 7th september that I would receive my marksheet in a day or two but I didinot. Dont know what to do. I have my placements from sept 21. Thus the urgency.
I have also sent mails to director of cbse ajmer and hrd minister aswell but they are too busy replying.
Please resolve the matter in 2-3 days else I will be forced to take this matter to the consumer forum and the judiciary. Details are as follow:
Class 12 marksheet.
ROLL: 1658970
Year of passing: 2015
Dd no sent for rs 785: 065812
Bank of issue: HDFC BANK(alpha-1, greater noida)
Date of issue:16/07/2018
Email id: [email protected] no: 9560321287
Below are the attached pics of DD AND THE FORM

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