cera wash basin Gets cracked

I have bought a cera wash basin for my home 3-4 years back and now I am surprised to see that it gets cracked.The crack lines are multiplying day by day.I have informed about the same to the dealer,Suparna Traders,Oachira , from which I have bought the same.
But they have not taken any replacement steps.So I request you to send your service team to visit my home to ensure my complaint and satisfy me with a replacement for the same.My contact address is as given below.
Mrs.Sushama Raj
Kappil Mekku
Krishnapuram p.o
Phn: 9961069837

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