Cibil_tpsl non reception of cibil report

11 Jun 2018 POS 532676XXXXXX1252 CIBIL TPSL POS DEBIT 604985 11 Jun 2018 550.00
Above is the transaction statement which i have make making for cibil score generating, but i have not got any msg or any email so far from the cibil dept. or the concern dept. its been already 4 days now i m waiting for score report via mail.
Here am i fooling myself who is still waiting report or cibil dept. making fool out customer for making big money. please suggest how i can get my report or money back.

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