CPPC SBI New Mumbai non credit of pension

1. Sir, I am retired from Indian Army on 31 Jul 2016 and my service pension has been stared wef 01 Aug 2016 vide PPO No S/28675/2016(Army). Since 01 Aug 2016 to Feb 2018 my pension has been credited in my SB Acct No 30937081052 SBI Bibwewadi Branch Pune.

2. My pension for the month of Mar 2018 has not been credited in my Acct. So I enquired the matter from customer care on 04 Apr 2018. They asked me your SB
acct has been stopped pl contact your branch. I approached my SBI Branch and
come to know that my acct has been stopped(without any intimation to me) due to
KYC. I submitted my KYC on 4 Apr 2018 and again on 10 Apr 2018 and my branch has confirmed me that my acct has been activated. However my pension for the month of Mar 2018 has not been credited till date.

3. In view of the above,you are requested to take necessary action.

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