D2H Able to view unselected channels

Hi team, even though I have spoken multiple times on 20th & 21st April to D2h customer care to deactivate below channels but still I am able to view these channels. These below channels are not part of my package which I selected.

My account no. 60290351

I don’t know whether I am still paying for these below unwanted channels. Pls help me to sort out pending complaint.

Channel no. 101 star plus
Channel no. 107 star Bharat
Channel no. 156 star UTSAV
Channel no. 234 star movies
Channel no. 273 MTV
Channel no. 353 times now
Channel no. 351 NDTV 24×7
Channel no. 361 BBC world
Channel no. 403 star sports 2
Channel no. 407 star sports 1 hindi
Channel no. 431 star sports first
Channel no. 436 star sports 3
Channel no. 500 kids active toons
Channel no. 502 kids active rhymes
Channel no. 503 hungama
Channel no. 507 Nick

2 Replies to “D2H Able to view unselected channels”

  1. Dear Customer (vss.dolly),

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

  2. Dear Customer (vss.dolly),

    We would like to inform you that the mentioned channels have been already deactivated from your d2h account. Kindly let us know if you need any further assistance.

    Thanks & regards

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