ID NO.154473457 D2H VIDEOCON I had recharged on 10.04.2019 around 8 p.m. of Rs.605/-. Now i had recd message on tv screen that i had to recharged again before 30.04.2019. this absolutely not fare. once i had recharged it should last for 1 month i.e up to 9.05.2019, so pl. check and correct the same. Further, this had happen in last month also. ie. in march2019.
When contacted to customer care there is no response. they kept me 20 minutes on line and thereafter she was just asking me whether iam on line or not? i was responding her that iam on line but she was kept asking the same words ie. whether iam on line or not?. whereas on otherside i was on line and telling her that iam on line and i can hear her. this means that the customer care persons are making fool of us.