DHFL About forcefully pre emi

Respected Sir/Madam,

My name is Nikhil Mahendra Jadhav. I have taken home loan from DHFL since 1 year & in march 2018 I had applied for mortgage loan which is disbursed in 5th April 2018 but loan cheque is not handed over to me where all formalities as well as fees paid by me and now recovery department is harassing me for EMI/pre EMI or advance emi without giving loan and I even dont know that how much time bank will take to hand over the cheque as well as how many pre EMI I need to pay. My loan code is 14000002116
Branch borivali/Dahisar.
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