DTDC Courier Service Package Undelivered

Reference No.: X24990275

I haven’t received my cheque book which was subjected to be delivered on 5th of June. Apparently on the company website when I try to track the package, it is reflecting that the package has been delivered already on 5th of June. It also shows that the package has been received by ‘office colleague’. How can my office colleague receive the package when I have given my residential address. I neither received a call from the delivery guy nor I got any message about the package. When I try to call the customer care, no one answers every after being on line for over 5 mins. It is an important package given the circumstances and I’m unable to approach anyone regarding this.

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