DTDC EXPRESS LIMITED Delay in delivery

I have booked my courier from DTDC Pathanamthitta on October 22nd Monday to Katpadi,Vellore. The contents of consignment are text books which is urgently needed for preparation of examination in the upcoming month. When I have gone through the tracking status it is showing that Not delivered- receiver not found. But I have not received any enquiry regarding the arrival of parcel or any call concerning the difficulty in finding the place, in short I did not receive any call or information from the other end. It has been more two weeks since I booked my courier.
Consigner Name: Lilla Mathew, Melekuttu House, Nannuvakadu, Pathanamthitta – 689645 Consignment Number: R31424041
Consignee Name: Ammu Anna Mathew, Infant Jesus Home, Thiruvalluvar Nagar, Katpadi, Vellore District – 632007

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