Excitel Net not working

My net is not working . I have taken a connection on 5 may . Set up new connection they provided me easily but now they have a lazy behaviour . Write now my excited connection is not working and due to this my studies are suffering . They assure me within 30 mins problem solved but nothing happened. They are putting the customer in dark . When broadband will work correctly users have their write to now . But after providing connection they are simply avoiding the calls sometime . Although it affects the company’s reputation plz work on your services which is simply bad I think now mtnl service is better than this . You need to work on it . My name is vivek . My service provider name is anup negi ,rinku.

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