Extra Stores I entertained customer

Extra Fanateer jubail is selling defective products and giving customers a lot of frustration over customer services. First visit, I travelled 30km away just fix defective product but counter say come again next time technician not available then I have to carry back it to my place. Second visit, after 21 days of waiting then they said come again next time not yet available. Third visit, after many hours of waiting nothing happen ā€œ Dear Customer, Your request no. 1-6780800942 finished, please visit the store to collect it
eXtra Services.ā€ Iā€™m writing this to give awareness for the buyer also give me additional support from Extra management. HELP please.

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