Fastag Cannot get Update about order

I have apllied on 26/11/19 for ICICI FASTAG
I want to know what is status of my application.
I am trying to make a call on 1800 2100 104 which is customer care For ICICI FASTAG but no call is received there. Always I have heard that all Executives are buzy…….I am also customer Why I cannot get response ?

FASTAG Cust ID – 11601293

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