FCMB Yola branch Delay in updating my BVN

My account with number 1605847013 was restricted because of BVN update.
I submitted all the required documents for the update at Yola branch, it was received and treated by Abdulmalik.
This is my third week now coming to the bank and he keeps turning me back to come back after two days.
I have some transactions that have been pending for a couple of weeks now untreated. Kindly help me and fast track this process to enable me access my account. Thank you and best regards.

Nakang Mikailu Kpawama

Account number 1605847013

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