freecharge Recharge failure but balance deducted

Hello Sir I was recharge phone Freecharge app with devit cords on the date 03/12/2018 where the Rs. 149.00 balance has been deducted my bank A/C but recharge was nat done. I want my balance refunded to my freecharge saved cords.

Sandhya Bharati
Recharge Mobile phone. 8115894200(Telenor-Airtel)
Bank : Union bank of India

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