My name : DEVENDRA POKALE
Address: 10 /750 MHB COLONY , GORAI ROAD , BORIVALI WEST , MUMBAI 400091
I had called godrej customer care on 1st November 2018 for service as my fridge was not getting cooled The customer care person registered and said I will get call back within 4 hours and technician would attend on the same day.
The technician came inspected the fridge and said the compressor is gone and it need replacement , its just 3 months and the compressor is gone , after talking to the customer service they said compressor will be replaced but the fridge cannot be replaced.
I had purchased the Fridge from Croma and their behaviour was very rude in fact they never supported and started avoiding my calls and my personnel visit also.
I request Godrej to intervene in this by replacing my faulty fridge with the new one , or I will be forced to lodge a complaint at the consumer court. I hope my complaint will be registered and will be solved at the earliest.