Godrej Consumer Faulty Fridge delevered by Croma

Dear sir,
My name : DEVENDRA POKALE
Mobile: 9833649496
Address: 10 /750 MHB COLONY , GORAI ROAD , BORIVALI WEST , MUMBAI 400091
I had called godrej customer care on 1st November 2018 for service as my fridge was not getting cooled The customer care person registered and said I will get call back within 4 hours and technician would attend on the same day.
The technician came inspected the fridge and said the compressor is gone and it need replacement , its just 3 months and the compressor is gone , after talking to the customer service they said compressor will be replaced but the fridge cannot be replaced.
I had purchased the Fridge from Croma and their behaviour was very rude in fact they never supported and started avoiding my calls and my personnel visit also.
I request Godrej to intervene in this by replacing my faulty fridge with the new one , or I will be forced to lodge a complaint at the consumer court. I hope my complaint will be registered and will be solved at the earliest.
Thanking You

Devendra Pokale

One Reply to “Godrej Consumer Faulty Fridge delevered by Croma”

  1. Dear Devendra,

    We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim.

    Croma, Making Every Day Brighter

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