Hathway Broadband No speed, No customer service

My Hathway account no is 1145802064 and Complaint no: 02082017W192225.
I got the connection of 150 Mbps just 2 week ago. Since day 1, the connection is very slow and after 8.30 in the evening not even 1Mbps is available. Even the highest speed also does not go above 40Mbps.
I am attaching a snapshot of Speedtest to show the horrible performance of your service.
This is very disappointing and I have been following up since 10 days. But no one has attended the failure. To my surprise I got a message that the problem has been resolved.
This is the worst Customer Service and a clear case of cheating.
Best Regards
Arnab Roy
[email protected]

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