From: Viraj V Ruke [mailto:[email protected]]
Sent: 05 October 2017 17:12
To: ‘[email protected]’; ‘[email protected]’; ‘[email protected]’ Cc: ‘Vaidehi V Ruke’
Subject: Account No. 1126251220 – Worst Internet Connection
We are facing lots of issues with Internet Connection from last few months, on daily basis we have logged the complaints with customer care but we hear is some silly templated answers. I have been informed every time that concerned team would call me back, It has been more than a week and still we are awaiting for an call back from the concerned authority. Their after Hathway technical team is closing the service request themselves without consulting with us.
After many complaints we have received following escalation matrix, but no one ever responded the calls.
1. Vishal Rajpule – 022-24933353
2. Santosh Sonawane – 8879798969
Pathetic service & realy fedup with Hathway Broadband Internet Services. One of the worst service provider and customer care service. Never expected such an worse customer service from Hathway.
Viraj V Ruke
Mob +91-9821883477/ 96199-31565