Hitachi AC Break Down

Hi,

My New Hiachi AC is not working since 12th-Oct-2018. Till now i didn’t get any resolution.
Everytime they are cancelling the ticket and saying in description "You are not reachable". I have all the recordings and ticket history with me.

Such a global leader in AC market, they are cheating the customer like this. I never expected this. I have called Customer care also several times and escalated this. Everytime they are saying, this time your problem will be resolved. They visited 6 times till now. Every time they are saying, our senior technician will visit and resolve this issue. Till now no resolution.

Please suggest a way forward. Please take this in high priority.

2 Replies to “Hitachi AC Break Down”

  1. Dear Customer (prawingps),

    We deeply regret the inconvenience you had. We have notified this to our concerned team and one of our representatives will be in touch soon to assist you with this.

    Regards,
    Team Hitachi

  2. Dear Customer (prawingps),

    We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

    Regards,
    Team Hitachi

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