Hitachi AC Faulty AC with defect

I bought Hitachi AC in Oct 2017 from Snehanjali Miraroad east model number RAU514AWD. Initially i received defective outdoor unit without any GAS and which was replaced with another outdoor unit. Even after that there was Gas leakage continued and during April 2018 entire fittings were changed. However GAS leakage did not got removed. This has caused lots of inconvenience to me and my family. Now also GAS leakage is detected by the technician and he asked to replace the indoor unit coil. From 2 Sept 2018 i have been following up with service team over telephone & emails but there is no resolution so far. Now being very high temperature in Mumbai i have been troubled a lot, in addition again and again we have to offer the AC for repair is also becoming matter of inconvenience for us.
Executives give false promises that follow up team will call you with the updates but no one is calling.
In spite of my repeated complaints and followups, there is no action.
At lease need to refill the gas on priority before the faulty part is replaced.

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