I have purchased a HITACHI 1.5 TON Inverter AC from MATRI ELECTRONICS (GSTIN/UIN: 19AEBPC4927P1Z6) dated 28 Apr’2019. from 2nd Aug’2019 AC is not starting through Remote Machine/Handset. I have logged a call (Call No – 19081101267 ) regarding this issue , and the call was allocated to JOYDIP MONDAL-8961194760 dated 12th Aug’19. from that date no one is called me, today when I called JOYDIP MONDAL (8961194760) he is saying he resigned from 1 month ago and received a SMS that the call was closed. I have called several times to HITACHI Customer Care (7971414848) but every one said that the complaint was escalated. i mailed to [email protected] on 15th Aug’2019 (Sub :CRITICIAL !!! AC Remote not Working : HITACHI 1.5T * INV SAC CSB518HBEAG/ESB518HBEAG) but not receive any reply till now.
Current Complaint Number :19082703246