Hitachi AC Not working…No replacement

I bought a 1.5 ton inverter ac on 27 th of April 2019…after using 15 days i got to know that it’s not cooling properly.So i called hitachi customer care and a service boy came of some third party company named sensible cooling system which was unprofessional and had no such technical knowledge.He told that inverter ac means the temperature will always in 26 degree whatever u set on remote.Then again I called customer care and a senior technician came and found the product faulty.Hence changed with anathor faulty unit, which have a problem of compressor tripping since day 1.Now the entire team along with local service team manupulating me to change so and so part of the unit..where as it was committed by MANOJ THAPA (Senior service team head) on a phone call that if we found the product faulty we will surely replace it. And he is no longer available after the technician visit.fade off… Worst service from hitachi Complain number 19091503565
Contact number7008356630

2 Replies to “Hitachi AC Not working…No replacement”

  1. Dear Swadesh,

    We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.

    Regards,
    Team Hitachi

  2. Dear Swadesh,

    We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case any assistance is required.

    Regards,
    Team Hitachi

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