ICICI Lombard Re: ICICILom:2018041700367 Re: Double premium amount charged

I have been charged double premium amount for 2 policies and after repeated mail conversation less amount has been refunded.
I have received a call from icici lombard lady priyanka bait has talking to me about the reversal amount reference no. And the amount she was stated was not correct you can find correct no. Which was discussed over a initial call and you have accepted the same. Now all of sudden u are refunded wrong amount and that to after so many days. It supposed to be credited to my account 13-Apr’18 only but it was credited around 20-Apr’18.
Below is the actual amount to be refund
Req No.: Amount
90420182403 24,208.00
90420182408 37,987.00

But only received was
24,208.00 and 36,392.00

So many mails and proofs have been given but no refund and no proper answer received. Received a called me from +91 22 66875600 on 12:48 PM.on 19-Apr’18 discussion held with one of executive required HDFC bank credit card statement.
Short received amount Rs.36392/- against Rs.37,987/- double over-charged PFB screen shot with intimation mail sent you on 11-Apr’18. Also attachment of HDFC credit card statement of Apr’18 where you can see the amount you double over-charged.
I have already mailed on 17-Apr’18 and again provide on 24-Apr’18 receipt of the renewal amount on which was paid at Andheri east branch teli gali road, Mumbai on 6-Apr’18.
all corresponding was done with [email protected]
Regards,
Mohsin Mumtule

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