Idee Submit for repairing or exchange

I have purchase idee sun glass but it was defactive ..in mall ur salse man try to repair it but he didnt.i submited sun glass to him he was said i will repir it or excjange it call me after 7 days i call him after 12 days but he cant talk with company and he said call me tomorrow.then i call him today many times and from different numbers he cant receive call i call in national customer care but they not gave satishfied answer.they gave number of ahmedabad but she is not do job in central now.and u r salse man name is Musef i cant recive the call so pls resolve my complain and exchange my diffactive sun glass

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