IFB WASHING MACHINE After Sales Service

My new IFB washing machine which is under warranty/AMC is not working for last 5 days and I lodged a complaint with IFB vide Ticket No.1001428888 on 10th May and I was assured that within 24 hours and inspite of repeated follow up from my side, no technician has turned up for rectifying the fault nor even had courtesy to call for the trouble shoot. I do not know what type of service is this.

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