india [email protected] / reliance jio 4g Jio recharge failed transaction

I have recharged 449 via my jio App. I have used UPI as payment mode. The payment was successful to [email protected] for 399 rupees as i have redeemed one voucher of 50 rupees but no recharge was not done. When I tried to call JIO customer care they are telling it has been declined, but my bank is saying that it has been successfully paid to the UPI address. Please help on this and look into this as serious note. This was the message which i got after the transaction.
Your a/c no. XXXXXXXX0285 is debited for Rs.399.00 on 17-01-18 and credited to a/c no. XXXXXXXX4639 (UPI Ref no ############).

Leave a Reply

Your email address will not be published. Required fields are marked *