INDIA POST SPEED POST Speed post delivery door locked

My tracking no PP527639833IN says that the door is locked how can this be possible as I stay in hostel and the hostel is open no one came to drop the passport plzz do the needful as soon as possible . The hostel is open do come to the address and drop it
Kindly take this into consideration. Hoping to get the post as soon as possible Thanking you

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