INDIAN POST Delay in delivery of article

I have sent a document from Dhanbad, Jharkhand on 29th November 2017 to Kuwait. Tracking number is EJ343430535IN .On tracking find the following result:
12/12/2017 15:09:38 KOLKATA FOREIGN EMS Insert item into bag (Otb) 12/12/2017 14:34:21 KOLKATA FOREIGN EMS Return item from customs (Otb) 07/12/2017 17:36:47 KOLKATA FOREIGN EMS Send item to customs (Otb)
07/12/2017 17:34:09 KOLKATA FOREIGN EMS Receive item at office of exchange (Otb) 29/11/2017 14:16:00 Dhanbad H.O Receive item from customer (Otb) 04:46 pm

Still the document is not deliverd. This is update of 20/12/2017. Please sir look into the matter.

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