irctc- e-ticket money deducted but no ticket and no refund

2 tickets money refund should come

1. Transaction ID: 100000795018358 Train No./Name: 12603/HYDERABAD EXP Date of Booking: 02-Apr-2017
Date of Journey: 02-Apr-2017 Date Of Boarding: 02-Apr-2017 Date of Arrival: 02-Apr-2017
From: CHENNAI CENTRAL (MAS) To: BAPATLA (BPP) Boarding At: CHENNAI CENTRAL (MAS) Resv Upto: BAPATLA (BPP) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL)
Payment Status: Payment Failed Bank Name: PAYTM M Reservation Status: Not Booked Transaction Amount:235.0 No. of Adults: 1 No. of Children: 0 Ticket Type:E-ticket

2
Transaction ID: 100000795018346 Train No./Name: 12603/HYDERABAD EXP Date of Booking: 02-Apr-2017
Date of Journey: 02-Apr-2017 Date Of Boarding: 02-Apr-2017 Date of Arrival: 03-Apr-2017
From: CHENNAI CENTRAL (MAS) To: GUNTUR JN (GNT) Boarding At: CHENNAI CENTRAL (MAS) Resv Upto: GUNTUR JN (GNT) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL)
Payment Status: Payment Failed Bank Name: PAYTM M Reservation Status: Not Booked Transaction Amount:260.0 No. of Adults: 1 No. of Children: 0 Ticket Type:E-ticket

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