Jio for recharge Wallet balance is cut but recharge is not su

Amount deducted from paytm wallet but transaction failed.
On 7th april around 7 p.m , I have paid Rs 402 for Jio summer offer by Jio app using Paytm. The amount has been deducted from my Paytm wallet and got a message that " Paid Rs 402 to BILLDESKutil ". I didn’t got any confirmation from Jio by message or email, so I called the customer care of jio so he told me to contact Paytm customer care. So I have sent my problem to them.
But till now no response from them… Please provide the refund to my wallet or recharge Rs 402 to my Jio no. Wallet ID : 8755515442

"This happened with so many people ", so I kindly request you to look into the matter as soon as possible.

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