jio phone jio phone not working properly

dear sir,
my jio 4g phone key pad not working in properly. phone not connect in one time connect two to three time more. phone battery is in large in actual shape. phone back cover damage due to in large of battery
i complain the jio service center on 27/04/2018. they told me you pay 1500/- again for replace your phone. i can’t understand i purchase jio phone last 3 months ago
sir, i purchase jio phone for my father. i am confused that my decision is right or wrong. please tell me how can i repair my jio phone.
arpit awasthi
9161338844
kanpur up

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