Tiles with very bad fittings (bath room tiles dark, highlighter and light)
I have purchased 50 Packet wall PREMIUM QUALITY tiles from one Kajaria Distributor (M/S : CERIMIC POINT Plot No- 256, Shopping Centre, Near Gole Chauraha at Kota Rajasthan – 324007, Mr Jagdish Mobile No 9351399496). Unfortunately while laying, bend between two different types of tiles was detected and laying was stopped and contact to dealer. Same day, company representative Mr. Mahendra (Mob: 9799495772) visited the spot and they refused the defect and told us to complaint company site and do mail to company. I requested for replacement but representative refused. This is not expected from a reputed company KNOWING KAJARIA is a RENOWNED company and best to buy tiles, I suppose that we got SECOND QUALITY defected tiles which should be immediately replaced & an inquiry should be initiated against the responsible persons. Please guide who to replace my tiles or return of money, Need help for replacement.
Following defect: –
CURVED IN THE CENTER.
Thanks and Regards,
D C MALAV